Privacy Policy
Last updated: 4 June 2026
1. DATA CONTROLLER
The Data Controller of personal data collected through this website is:
BERETTA FRANCESCA – Sole Proprietorship
Via Pratello 41
25080 Padenghe sul Garda (BS) – Italy
VAT Number: 04353970983
Tax Code: BRTFNC95H41B157Y
Email: info@thenour.it
2. PERSONAL DATA WE COLLECT
When you visit or use our website, we may collect the following categories of personal data:
First and last name;
Billing and shipping address;
Email address;
Telephone number;
Order and purchase information;
Payment information processed through secure third-party payment providers;
Information submitted through contact forms;
Newsletter subscription information;
Technical and browsing information collected through cookies and similar technologies.
3. PURPOSES OF PROCESSING
We process personal data for the following purposes:
Managing and fulfilling orders;
Processing payments and preventing fraudulent transactions;
Delivering purchased products;
Providing customer support and responding to enquiries;
Managing returns, refunds, and warranty requests;
Sending order confirmations, shipping updates, and service communications;
Sending newsletters and marketing communications where consent has been provided;
Improving website functionality, performance, and user experience;
Complying with legal, tax, and accounting obligations.
4. LEGAL BASIS FOR PROCESSING
Personal data are processed on one or more of the following legal bases:
Performance of a contract and related pre-contractual measures;
Compliance with legal obligations;
Legitimate interests pursued by the Data Controller;
Consent provided by the user, where required by applicable law.
5. PAYMENT PROCESSING
Payments made through the website are processed by secure third-party payment providers, including:
PayPal
Shop Pay
Apple Pay
Google Pay
Credit and Debit Card providers
The Data Controller does not store or have direct access to complete payment card details.
6. NEWSLETTER AND MARKETING COMMUNICATIONS
Users who voluntarily subscribe to our newsletter may receive updates, promotional communications, product launches, and special offers.
Users may withdraw their consent and unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us at info@thenour.it.
7. CONTACT FORMS
When users submit requests through the contact forms available on the website, the personal data provided will be processed solely for the purpose of responding to the request and providing the requested assistance.
8. COOKIES AND TRACKING TECHNOLOGIES
The website uses cookies and similar technologies necessary for its operation, security, analytics, and user experience.
For detailed information regarding the cookies used on this website, please refer to our Cookie Policy.
9. DATA RECIPIENTS
Personal data may be shared with trusted third parties where necessary for the operation of the website and the provision of services, including:
Shopify and related platform services;
Payment service providers;
Shipping and logistics providers;
IT service providers and website maintenance providers;
Professional advisors, accountants, and legal consultants;
Public authorities where required by law.
Personal data will never be sold to third parties.
10. INTERNATIONAL DATA TRANSFERS
Some service providers used to operate the website may process personal data outside the European Economic Area (EEA).
Where applicable, such transfers are carried out in accordance with the safeguards required by the General Data Protection Regulation (GDPR).
11. DATA RETENTION
Personal data are retained only for as long as necessary to fulfil the purposes for which they were collected and to comply with applicable legal, tax, accounting, and contractual obligations.
12. DATA SUBJECT RIGHTS
Under Regulation (EU) 2016/679 (GDPR), users have the right to:
Access their personal data;
Request correction of inaccurate data;
Request deletion of personal data where applicable;
Request restriction of processing;
Object to processing;
Request data portability;
Withdraw consent at any time where processing is based on consent.
Requests regarding the exercise of these rights may be sent to:
13. RIGHT TO LODGE A COMPLAINT
Users who believe that the processing of their personal data violates applicable data protection laws have the right to lodge a complaint with the competent supervisory authority, including the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).
14. CHANGES TO THIS PRIVACY POLICY
The Data Controller reserves the right to amend or update this Privacy Policy at any time.
Any changes will be published on this page and will become effective upon publication.